Recent reports indicate that Xiaomi's SU7 Ultra vehicles received an update (version 1.7.0) that restricted the car's maximum horsepower output from 1,548 to approximately 900 horsepower. Owners are required to achieve specific track performance achievements to unlock full power, sparking widespread controversy among users.
In a late-night statement on Wednesday, Xiaomi Auto issued an apology, acknowledging that the new "Qualifying Mode" unlock conditions had caused confusion. The company announced it had halted the update rollout and pledged to resolve the issue for affected users in the next version, expected within 4-8 weeks.
"We sincerely apologize for the oversight in communicating these changes," the statement read. "Our original intent was to enhance driving safety, but we failed to adequately consult users or explain the feature adjustments. This incident has underscored the importance of thorough user communication before implementing major updates."
The automaker also addressed questions about the SU7 Ultra's carbon fiber dual-vent hood, clarifying that while the component was initially excluded from production plans, it was later added in response to user demand following the car's strong reception at the Nürburgring Nordschleife track debut in October. The hood now serves dual purposes of aesthetic customization and improved thermal management.
Xiaomi stated it will implement remedial measures for both delivered and undelivered vehicles to address prior communication shortcomings.