(点击右边三个点，可调整速度，电脑上可下载)

Rob:  Hi, I'm checking in.  The last name is Rama.

嘿，我要办理入住，我的名字是拉玛。

Clerk:  Yes, here is your reservation.  You have a standard room reserved for two nights.  Is that right?

好的，这是您的预订。您订了两个晚上的标准间，对吗？

Rob:  Actually, no. It should be a suite.  I had booked a non-smoking king.

事实上，不对，应该是一个套房。我订了一个无烟房间的大床。

Clerk:  Oh, my mistake.  The reservation is for a suite and it is a non-smoking room with a king bed.  I'm sorry for the error.  

噢，我弄错了。您订的是一个无烟的大床房。抱歉我弄错了。

Rob:  That's okay. I'm here a little early.  Is it possible to check in right now?

没事。我到的有点早，我能现在就入住吗？

Clerk:  Sure, that's no problem.  May I have your credit card?  We need a credit card on file for your room charges and incidentals.

当然，没问题。能给我你的信用卡吗。我们需要您信用卡的信息，来支付您的房费与其它服务费用

Rob:  Here it is.

给你

Clerk:  Okay, now if you could please verify the room rate here, initial next to the X, and sign right here.  How many keys will you need?

好，请您在这里确认房费，在X后面签您的首字母就可以了。您需要几把钥匙

Rob:  Oh, just one.

一把就够。

Clerk:  Okay, you're all set.  You're in room 1201.  Take the elevators to the 12th floor and it will be on your left.  Do you need any help with your bags?

好，都办好了。您的房间是1201号。坐电梯上12楼左手边就是你的房间。需要有人帮忙拿行李吗？

Rob: No, I'm fine.  Thanks.

不用，谢谢。

Clerk: Enjoy your stay.

希望您住得愉快。