I remember I cried. It's the most important job in Facebook. And it's the worst and no one cares about it. Everyday you will see things that shock you, traumatising stuff. Beheadings. Child pornography. Animal abuse. You become like a machine, with this hand the next button and this button yes or no. So you click: next, decide, next decide. What was the worst kind of content you had to see? I would definitely go with child pornography. Because you got to see like even six month old baby been raped. Also terrorism. You see very graphic images of blood and terrorist attacks.
This work is hard. But I will say that the graphic content, that sort of content is a small fraction of what reviewers might see. Increasingly we've been able to use technology to review and remove some of the worst content that you might see somebody upload to Facebook. What effect did the pressure and the things you were seeing have on you and your home life? I had nightmares a couple of times. I remember one, for example. People jumping from a building, I don't know why. And I remember people, instead of helping the people jumping, they were just taking photos and videos. And I remember catching one little girl and crying with this little girl. And I woke up crying. I woke up crying and I remember blood everywhere and people just doing videos.